Frequently Asked Questions
Everything you need to know about your Healthletic journey.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually taking 7-14 business days.
What is your return policy for fitness gear?
We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, certain products like water bottles and sweatbands must be unopened to qualify for a refund.
Are your supplements third-party tested?
Yes, all Healthletic branded supplements undergo rigorous third-party laboratory testing to ensure purity, potency, and safety before they reach our shelves.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.
Do you offer a warranty on electronic equipment?
Yes, all electronic fitness equipment, such as heart rate monitors and massage guns, comes with a comprehensive 12-month manufacturer's warranty against defects.